This content is not included in
your SAE MOBILUS subscription, or you are not logged in.
Collaborative Strategies in Air-Ground Communication
Annotation ability available
Sector:
Language:
English
Abstract
Air Traffic Control communication is an act of collaboration between pilots and controllers, and the success of this collaboration depends on how smoothly speakers and listeners work together. For example, we have found that the way controllers deliver ATC messages influences how easily pilots understand these messages, which in turn determines how much time and effort is needed to successfully complete the transaction. We first introduced a collaborative framework for investigating air ground comunication and then describe a set of field and laboratory studies that investigated ATC communication. We focused on the impact of ATC message factors (e.g., length and timing) on the cognitive processes involved in ATC communication. These studies also illustrate how the collaborative framework helps analyze the impact of proposed visual data link systems on ATC communication. Examining the joint effects of communication media, message factors, and pilot/controller factors on performance should help improve air safety and communication efficiency.
Authors
Citation
Morrow, D., Rodvold, M., McGann, A., and Mackintosh, M., "Collaborative Strategies in Air-Ground Communication," SAE Technical Paper 942138, 1994, https://doi.org/10.4271/942138.Also In
Aerospace Systems Integration Through Technology and Training
Number: SP-1051; Published: 1994-10-01
Number: SP-1051; Published: 1994-10-01
References
- Air Transport Association 1992 Research Agenda for Data Link: Proposed for inclusion in the ATC/Flight Deck Integration section of the National Plan for Aviation Human Factors
- Billings, C. Cheaney, E. 1981 Information Transfer Problems in the Aviation System NASA technical paper 1875
- Cardosi, K. 1993 An Analysis of En Route Pilot-Controller Voice Communications U.S. Department of Transportation, Federal Aviation Administration
- Clark, H. Schaefer, E. 1989 Contributing to discourse Cognitive Science 13 259 294
- McGann, A. Lozito, S. Corker, K. An Experimental Evaluation of Data Link Textual Formats
- Morrow, D. 1994 Part- Task Study of Pilot-Controller Communication: Noice Communication Problem Results Subcontract Report 0342-6-240 Sterling Software, Inc. Foster City, CA
- Morrow, D. Lee, A. Rodvold, M. 1993 Analyzing problems in routine controller-pilot communication International Journal of Aviation Psychology 3 285 302
- Morrow, D. Rodvold, M. 1993 The Influence of ATC Message Length and Timing on Pilot Communication NASA contractor report 177621
- Morrow, D. Rodvold, M. Communication Issues in Air Traffic Control
- Smolensky M. Stein E. Human Factors in Air Traffic Control Academic Press
- Morrow, D. Rodvold, M. Lee, A. 1994 Non routine transactions in controller-pilot communication Discourse Processes 17 235 258